How do I file a travel insurance claim?
Traveling is exciting, but unexpected events can turn a dream trip into a nightmare. This is why you need travel insurance. And this is where Standard Insurance Travel Protect comes in to cover for medical emergencies, trip cancellations, lost baggage, and more.
To help you better understand this travel insurance product, we’ve compiled a comprehensive list of frequently asked questions (FAQs) so you can travel with confidence.
1. What is Standard Insurance Travel Protect?
Standard Insurance Travel Protect is a travel insurance plan designed for Filipino travelers. It safeguards you against unexpected incidents during trips abroad or within the Philippines, including medical emergencies, travel delays, lost baggage, trip cancellations, and personal accidents.
2. What does Travel Protect cover?
Travel Protect offers a wide range of coverage to ensure peace of mind while traveling:
Medical emergencies abroad
Accidental death or permanent disability
Trip cancellation or interruption
Baggage loss or delay
Flight delays
Repatriation of remains in case of death
3. How much does Standard Insurance Travel Protect cost?
Premiums depend on your travel destination, trip duration, and coverage level. Policies start from affordable rates for single trips, and optional add-ons are available for higher coverage limits. If you want to check the premium for your trip, you can get a quote here.
4. Is Travel Protect required for a visa?
Yes. Some countries, such as Schengen member states, require travel insurance for visa approval. Travel Protect International with P2.5M coverage meets these requirements with appropriate coverage for medical emergencies and repatriation. You can get a quote here.
5. How do I file a Travel Protect claim?
Filing a claim is simple if you follow these steps:
1. Report the incident immediately via viber (search for Standard Insurance) or via online through the claim portal. Choose the type of claim and follow the instructions.
2. Prepare required documents such as your policy number, receipts, medical reports, incident reports, photos, and travel documents.
3. Submit documents through the online to facilitate processing.
4. Keep copies of all submissions to speed up processing.
6. What documents do I need for a claim?
Documents vary depending on the type of claim:
Medical claims:
Medical certificate and doctor’s report
Hospital/clinic receipts
Passport and travel itinerary
Baggage claims:
Airline Property Irregularity Report (PIR)
Receipts for lost or damaged items
Photos of damaged items
Trip cancellation/interruption claims:
Proof of reason (e.g., death certificate, medical report, employer letter)
Unused tickets
Booking receipts
7. Does Travel Protect cover COVID-19?
Yes. Travel Protect includes coverage for COVID-19-related medical treatment and trip interruptions, subject to policy terms. Always check your policy for specific exclusions.
8. When should I buy Travel Protect?
It’s best to purchase Travel Protect immediately after booking your trip. This ensures coverage starts right away, protecting you from cancellations, medical emergencies, and other travel disruptions from the outset.
9. I am travelling around the country, does Travel Protect cover local trips?
Yes, Travel Protect covers local trips around the Philippines. You can secure your coverage online by choosing Travel Protect Asean. Premium starts at P299!
Final Thoughts
Travel insurance is not an added expense — it’s peace of mind. Standard Insurance Travel Protect provides comprehensive coverage for Filipino travelers, ensuring you can enjoy your trip with confidence, knowing you are protected from unexpected events.